Download your Automated Diagnostics & Testing Use Case

Customers for a Communications Service Provider were often on the phone to the 1st-line agent for 4 or more hours while they attempted to diagnose the problem. Learn how Cortex was able to: 

  • Reduce agent call handling times by 95%
  • MTTR reduced by 8000%
  • Reversed customer churn

With Automated Diagnostics and Testing by Cortex.

Fill in the form below to download the use case:

Automated Diagnostics & Testing
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